Human Resource/Personnel management can be viewed as a set of activities focusing the co-ordination of human resources in the organization. It can be said that, at its best, Human Resource/Personnel management is the art and science of correct selection, methodical development and effective utilization of the labour force. This course introduces, describes and explains the roles, activities and responsibilities of the human resource and Human Resource/Personnel management function, its staff, officers and managers. It deals with the many different areas which come under the remit of HR/Human Resource/Personnel management, and provides training on the important duties that HR/Human Resource/Personnel management managers and staff must perform (including in industrial relations). The importance of modern, effective, trained HR/Human Resource/Personnel managers, employees and departments has never been more important because they have the potential to positively effect the operations of an enterprise, avoid poor performance or low output by the workforce, reduce industrial action, and create a work environment which benefits both employees and the organization for which they work..