We call it attitude skills, but it is really about helping people discover new ways of thinking. The training course is based on the assumption that everyone has an attitude. It might be a positive or a negative attitude depending on someone else’s perspective. The real issue is training individuals how to use thinking processes that maximize their ability to succeed. At the end of this session, participants will be able to meet quality standards; identify sales potentials; display customer service and support; apply team spirit; build Boss/employee relations; establish co-worker support; meet stakeholder expectations..